Buklah ("we", "our", or "us") operates the buklah.com website and the Buklah WhatsApp appointment booking platform (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
We collect the following types of information:
We use the collected information to:
We use the official WhatsApp Business Cloud API provided by Meta Platforms, Inc. Messages sent to and from your business WhatsApp number are processed through Meta's infrastructure. We process message content solely for the purpose of appointment booking and do not sell or share this data with third parties for marketing purposes.
We do not sell your personal data. We may share information with:
We retain your account data for as long as your account is active. Customer data and message history are retained for 12 months after the last interaction. You may request earlier deletion at any time.
We implement industry-standard security measures including encryption in transit (TLS), encryption at rest, access controls, and regular security reviews to protect your data.
You have the right to:
To exercise these rights, contact us at privacy@buklah.com.
Your data may be processed in the United States and other countries where our service providers operate. We ensure appropriate safeguards are in place for any international data transfers.
Our Service is not directed to individuals under 18. We do not knowingly collect personal information from children.
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
If you have questions about this Privacy Policy, please contact us: